Prague’s Motol hospital introducing voicebot to answer patients’ queries

Prague’s Motol hospital, the largest healthcare facility in the country, is working on introducing a voicebot to assists patients with their phone inquiries and even manage their medical schedules. The voicebot, which will speak in 60 languages, should help take the pressure off overburdened medical staff.

Whether we like it or not, Artificial Intelligence will increasingly become part of our lives. One area where it might be useful is the chronically understaffed medical sector.

Patients calling Prague’s Motol University Hospital to ask about their planned surgery or reschedule their appointment may soon be confronted with an artificial voice.

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Authors: Ruth Fraňková, Karolína Burdová